The solution

A two-day strategy event held in Munich followed up with a 2-hour virtual Implementation Check-In, focussed on how the team can better advocate for patients. Treehouse facilitators, Helen and Emma, worked with the Senior Manager for Global Patient Advocacy and her line manager, the Senior Director for Global Patient Advocacy to co-create a flow (an agenda that flows seamlessly from one activity to the next to deliver the desired outcomes) that would:

• Define the team’s purpose, impact and way, culminating in a team charter

• Share the European strategy and socialise each country’s advocacy plans

• Collaboratively make connections between each country’s activities and create specific actions where people can work together to make a bigger impact on patients

Treehouse designed and facilitated the event, managing the delegates, content and conversations and wrote up the outcomes so they can be used in subsequent meetings and as a record of the pledges people made to connect and collaborate. The Implementation Check-In involved enough coaches to facilitate small break-out groups so that each team member could share their successes and where they are stuck and leverage the power of the group to help them get unstuck!

The impact

100% of the delegates said they were confident explaining the team’s purpose and impact. They all agreed that a two-day event was worth their time investment (and these are VERY busy people!) and 100% of them identified opportunities for cross-country collaboration or regional support.

The Implementation Check-In also received rave reviews for emotionally bringing the team together and practically solving implementation issues. They were surprised how much ground was covered in such a short amount of time and want a repeat asap!