WHAT SKILLS DO LEADERS NEED FOR THE HYBRID WORKING ERA?
Hybrid Working Skills for Leaders
For leaders to perform well in today’s volatile, uncertain, complex, and ambiguous hybrid working environment, they need leadership skills and organisational capabilities different from those that helped them succeed in the past. We think the top four areas where leaders need to sharpen their skills are:
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Designing the organisation’s hybrid working model.
It’s likely to take years to design, adapt and refine an effective hybrid working model that supports an organisation’s growth. Leaders need to have a growth mindset towards hybrid working and work effectively across the organisation to challenge traditional ways of working and identify the new opportunities that hybrid working can offer. -
Leading the change to Hybrid Working.
Change management has always been an important skill for effective leaders so it’s no surprise that leaders will need to sharpen their change management skills to support effective hybrid working. Focusing on people as well as process leaders need to be able to explain the purpose of changes and connect it to the organisation’s values or clearly articulate benefits to gain buy-in across the organisation. -
Leading in the Hybrid era.
To lead effectively leaders, need to explore what effective leadership looks like for them in a hybrid work environment and how it differs from the traditional work environment. They will need to establish strong relationships that transcend the gap between face-to-face and remote working and role model ask not tell coaching conversations that unlock and leverage the potential of the wider workforce. -
Well-being and resilience for Hybrid Working.
Leaders have an important role to play in evolving well-being and resilience policies and practices for the organisation. Importantly they also need the ability to sustain their own energy level under pressure, to cope with disruptive changes and adapt.
Leaders are those that will drive the successful change to hybrid working and help their teams to adapt and succeed. To do so leaders must develop a growth mindset that allows them to find and embrace solutions and communicate the benefits to every member of any organisation. As well as driving change, leaders must realise the pressures this monumental shift in work practices may place on them and other individuals and offer support and guidance to empower their workforce. Only in balancing all these key skills will they be able to drive the success of their organisation in a hybrid world.
More on Hybrid Working
Hybrid Working Diagnostic for Leaders
Test yourself on your hybrid working capability? Identify, in just 5 minutes, where the gaps are and what to do about them.